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Run the business

Every job, from booking to paid

Each job keeps the customer, schedule, crew, services, checklists, photos, time, materials, and payment together. The office and the field see the same job, and when the work is done, getting paid is part of finishing it.

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Included with every Asteri plan.

Carpet cleaning · 3 rooms

In progress
  1. Scheduled
  2. Dispatched
  3. In progress
  4. Completed
  5. Paid
DetailsChecklistsTimeMaterialsCosting

Maria Lopez

1420 Maple Ave · Thu, Oct 9 · 11:00 AM

Crew

Alex R. (lead) · Jordan K.

Checklist

5 of 6 steps done · photo required

1 left

Service photos

Carpet cleaning · 3 rooms$240.00
Stair cleaning$60.00
Not invoiced$300.00
4 ways to view
List, board, timeline, and map
Clear statuses
From to be scheduled all the way to closed
Profit per job
Time and materials show what each job earned
Finish and invoice
Take payment or send the invoice as you complete

What’s in a job

Everything about the work, in one record

No more hunting through texts and paper for the details. Your team opens the job and it’s all there.

  • List, board, timeline, and map

    See jobs the way you work. On the board, drag a job to the next column to change its status.

  • Statuses everyone understands

    To be scheduled, pending confirmation, confirmed, dispatched, on the way or on site, paused, work completed, ready to close, and closed.

  • Checklists that get finished

    Steps can require notes, photos, or a signature. Required steps must be done before the job can be completed.

  • Photos, files, and notes

    Keep service photos and files on the job, plus internal notes your customer never sees.

  • Customer sign-off

    Customers approve your terms before work starts and sign when it’s done, on the technician’s phone or from a text or email link.

  • Time and materials

    Record time on the job and the parts and supplies used. Put each material on the invoice or keep it as an internal cost.

  • Job costing

    Services, time, and materials add up to show revenue, cost, and profit margin for every job.

  • Jobs with more than one visit

    Plan multi-day work as one job, with its own time and crew for each visit.

  • Make it right

    If something needs another look, book a free return visit or refund the customer right from the job.

At a glance

See where every job stands

Filter jobs by status, date, customer, or how they’re paid. The board shows every stage side by side, and moving a card updates the job for everyone.

  • Jobs overdue for scheduling stand out
  • See which jobs are not invoiced, unpaid, partly paid, or past due
  • Deposits and jobs covered by an agreement are marked
  • Timeline and map views for planning the day

Jobs

ListBoardTimelineMap

To be scheduled · 2

Kim residence

Area rug

Due soon

Lee condo

Upholstery

Confirmed · 2

Garcia home

Tue · 12:00 PM

Brooks condo

Wed · 9:00 AM

In progress · 1

Maria Lopez

Alex R. · on site

Work completed · 1

Chen home

Invoice sent

Partial

Wrap it up

Finish the job and get paid in one step

When the work is done, one screen closes it out. Required checklist steps come first, then you choose how the customer pays.

  • Collect payment now, in person or over the phone
  • Send the invoice so the customer can sign and pay online
  • Mark it paid by cash, check, or another app, and send a receipt
  • Set payment terms from due on receipt to Net 90
  • Ask for a review in the same step

Complete job

Maria Lopez

All required checklist items done

Completion terms

Signed

Choose an action

Collect payment now

In person or over the phone

Send invoice

Customer signs and pays online

Mark paid, send receipt

Cash, check, or another app

No payment needed

Covered another way

Payment due

Due on receipt

Net 15

Ask for a review

Send your review link after this job

On

Balance due

$300.00

Complete job

Know your numbers

See what every job really earned

As your team records time and materials, Asteri adds them to the job’s services so you can see the profit, not just the price.

  • Time entries from everyone who worked the job
  • Parts and supplies, billed or kept internal
  • Profit and margin once revenue and costs are in
  • Invoice one job or combine several into one invoice

Cost breakdown

Maria Lopez

Services

After job discounts

$300.00

Time

2 people · 3.5 hours

−$98.00

Materials

Pre-spray, protector

−$21.40

Profit

$180.60

60.2% margin

TimeMaterialsProfit
Included on invoiceInternal cost only

How it works

One job, start to finish

  1. 1

    Create the job

    Add it yourself, turn an accepted estimate into a job, or let customers book online.

  2. 2

    Schedule and assign

    Set a time or arrival window and pick the crew, or leave it to be scheduled later.

  3. 3

    Do the work

    Your team works through checklists, photos, time, and materials in the Asteri app.

  4. 4

    Finish and get paid

    Complete the job and take payment or send the invoice in the same step.

Questions

Common questions

Where do jobs come from?

You can create them yourself, turn an accepted estimate into a job, or let customers book online. Online bookings you review before confirming wait as pending confirmation.

Can a job have more than one visit?

Yes. Multi-day and multi-visit work stays on one job, and each visit gets its own time and crew.

Can I stop a job from being closed before the paperwork is done?

Yes. Required checklist steps must be finished before a job can be completed. If you use completion terms, the customer has to sign them before the job can be closed, and before-work terms must be signed before a technician can start.

How do I invoice a job?

Send the invoice as you complete the job, or create one later from one or more jobs. Recorded time and billable materials can go on the invoice.

Do technicians see their jobs on their phones?

Yes. Technicians work their jobs in the Asteri app for iPhone and Android. The apps are in App Store and Google Play review.

Are jobs included in my plan?

Yes. Jobs are included with every Asteri plan.

Works together

Pairs well with

  • Calendar & dispatchDrag-and-drop schedule that updates everyone
  • Estimates & invoicingEstimates, invoices, and follow-ups
  • Checklists & tasksJob checklists and a shared to-do list
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