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Asteri AI

Your business line, answered day or night

The AI Receptionist answers calls to your business number, answers questions about your services and prices, books jobs, takes messages, and transfers callers to your team during business hours.

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Paid add-on: $149/month. Includes 500 AI-handled call minutes each month. Extra call time is billed at $0.40 per minute. Included free during your 30-day trial.

Call summary

Today · 7:42 PM

Jenna Morales

New caller · 3 min 12 sec

Booked

Asked about carpet cleaning for three bedrooms and a hallway. Booked Thursday at 9:00 AM and added her as a new customer with her address.

Job created

Carpet cleaning · Thursday, 9:00 AM

How the caller seemed

Positive

Transcript

Full call, word for word

View
Day or night
Answers all the time, or only after hours
Books jobs
Adds new callers as customers with their address and job
6 languages
English, Spanish, French, Brazilian Portuguese, German, Italian
Every call logged
Transcript, summary, and outcome for each call

What it can do

Handles the calls your team can’t get to

The AI Receptionist uses your service list, schedule, and settings in Asteri, so callers get real answers and real bookings.

  • Answers questions

    Tells callers about your services and prices, straight from your service list.

  • Books jobs

    Checks open times and books the job. For a new caller, it creates the customer, the address, and the job.

  • Checks stock

    Looks up your inventory when a caller asks whether you have something in stock.

  • Takes messages

    Marks each message normal or urgent, saves it as a voicemail, and sends your team an alert.

  • Transfers to your team

    Sends callers to your team during business hours. Outside business hours, callers hear your after-hours message instead.

  • You pick its skills

    Turn each skill on or off: answering questions, checking stock, taking messages, booking jobs, booking estimate visits, and transferring.

  • A record of every call

    Each call gets a transcript, a summary, how the caller seemed to feel, and the outcome. A call analytics page shows them all.

  • Six languages, your choice of voice

    Available in English, Spanish, French, Brazilian Portuguese, German, and Italian, with a voice you pick.

  • Recorded with notice

    Calls are recorded after a spoken notice to the caller, and recordings are kept for 10 days.

You set the rules

Answer all the time, or only after hours

Choose when the AI Receptionist picks up and which skills it can use. During business hours it can pass callers to your team. After hours, callers hear your after-hours message instead of a transfer.

  • Answer always, or only after hours
  • Turn each skill on or off
  • Transfer callers who ask for a person or mention an emergency
  • Calls are capped at 5 minutes by default
  • Only admins can change the setup

Receptionist settings

Admins only

When to answer

AlwaysAfter hours
  • Answer questions
  • Check stock
  • Take messages
  • Book jobs
  • Book estimate visits
  • Transfer callers

Nothing gets lost

Every call, written down

After each call, your team sees a transcript, a short summary, how the caller seemed to feel, and the outcome: booked, message taken, or transferred.

  • Messages marked normal or urgent
  • Each message saved as a voicemail, with an alert to your team
  • A call analytics page for all your calls
  • Recordings kept for 10 days

Recent calls

Today

Jenna Morales

Carpet cleaning · 3 bedrooms

Booked

Oak Ridge HOA

Wants a callback about the clubhouse floors

Urgent message

(555) 014-8830

Asked to speak with the owner

Transferred

Harbor Grill

Kitchen hood cleaning

Booked

How it works

Set it up once, then let it answer

  1. 1

    Turn it on

    An admin sets up the AI Receptionist, picks a voice, and chooses when it answers.

  2. 2

    Choose its skills

    Turn on only the skills you want it to use, from booking jobs to taking messages.

  3. 3

    It answers your calls

    Callers get answers about your services and prices, and can book a job or leave a message.

  4. 4

    Your team follows up

    Read each call’s summary and transcript, and act on messages marked urgent first.

Questions

Common questions

How much does the AI Receptionist cost?

It is a paid add-on for $149/month. Includes 500 AI-handled call minutes each month. Extra call time is billed at $0.40 per minute. It is included free during your 30-day trial.

Can it transfer a caller to a real person?

Yes, during business hours. Callers who ask for a person or mention an emergency can be transferred to your team. Outside business hours, callers hear your after-hours message instead.

What languages does it speak?

English, Spanish, French, Brazilian Portuguese, German, and Italian. You also pick the voice callers hear.

Are calls recorded?

Yes. Callers hear a spoken notice before the call is recorded, and recordings are kept for 10 days. Every call also gets a transcript and a summary.

How long can a call last?

Calls are capped at 5 minutes by default.

Who can set it up?

Only admins on your Asteri account can set up the AI Receptionist and change its settings.

Works together

Pairs well with

  • Asteri AI assistantAsk questions and hand off busywork
  • Automation workflowsFollow-ups that run on their own
  • Online bookingCustomers book and pay online
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A unified operations platform for service businesses, shaped by field-service experience.

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