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Answer every lead before someone else does

Inquiries from your website forms land in one leads inbox. Asteri sets a reply-by time, hands the lead to the right person, and turns it into an estimate, a job, or a customer when you’re ready.

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Leads

3 new today

Marcus Lee

Website form · “Need 4 rooms of carpet cleaned before we move out”

New

Reply in 24 minutes · assigned to Priya

Create estimateCreate job

Alicia Gomez

Added by hand · Tile and grout

Contacted

Northside Dental

Website form · Office cleaning

Matches a customer
One inbox
Website form inquiries, leads you add, and imports
Reply-by timer
With an alert when a lead is overdue
Auto-assign
To one person or a rotation
7-stage pipeline
Rename and reorder the stages

What you get

Every new lead, handled the same way

Leads arrive in one place, go to the right person, and don’t get forgotten.

  • Website forms

    Every form someone fills out on your website or on your Asteri form page becomes a lead, with where it came from.

  • Add or import leads

    Add a lead by hand from a phone call or walk-in, or import a list from a spreadsheet file (CSV).

  • A reply-by time

    Each new lead gets a time to reply by. If nobody responds in time, the assigned person gets an alert.

  • Automatic assignment

    Set rules by source, service, priority, or time of day, and send leads to one teammate or a rotation.

  • Alerts on their phone

    The assigned person gets an alert in Asteri and a push notification when a new lead arrives.

  • Spam set aside

    Leads that look like spam go to their own tab, so they don’t crowd your inbox.

  • No double entry

    Asteri warns you when a lead matches an existing lead or customer.

  • One click to the next step

    Create an estimate, a job, a customer, or a sales opportunity right from the lead.

  • Sales pipeline

    Move opportunities through 7 stages, from new lead to won or lost. Rename, recolor, and reorder the stages.

Speed to lead

The right person hears about it right away

Assignment rules decide who gets each lead. That person gets an alert on their phone, and a reply-by clock starts. If the lead is still waiting when time runs out, Asteri reminds them.

  • Rules by source, service, priority, and time of day
  • Send to one teammate, or take turns in a rotation
  • An alert and push notification for each new lead
  • An overdue alert if nobody has replied
  • Filter your inbox to overdue leads

Assignment rule

On

When a lead comes from

Website form

Priority

High and up

Days

Mon to Fri, 8:00 AM to 6:00 PM

Assign to

Priya, Sam, and Jordan take turns

A rotation

Close the sale

Follow every opportunity to won or lost

Turn a lead into a sales opportunity and move it through your pipeline. See what’s in each stage and how long it has been there.

  • New lead, contacted, site visit, estimate sent, negotiating, won, and lost
  • Rename, recolor, and reorder the stages
  • Create the estimate or job straight from the lead
  • See which lead sources bring in revenue in Reports

Sales pipeline

7 stages
New lead8
Contacted5
Site visit3
Estimate sent4
Negotiating2
Won6
Lost1

How it works

From a form on your site to a booked job

  1. 1

    Add your form

    Put an Asteri form on your website, or share your form page.

  2. 2

    Set your rules

    Decide who gets which leads, and when.

  3. 3

    Reply fast

    The assigned person gets an alert and a reply-by time.

  4. 4

    Turn it into work

    Create the estimate, job, or customer in one click.

Questions

Common questions

Where do leads come from?

From forms on your website or your Asteri form page, from leads you add by hand, and from spreadsheet files (CSV) you import.

How does the reply-by time work?

Each new lead gets a time to reply by. If nobody has responded by then, the assigned person gets an alert, and the lead shows as overdue in your inbox.

Can leads go to different people automatically?

Yes. Set rules by lead source, service, priority, or days and hours, and send leads to one teammate or to a rotation where people take turns.

What happens to spam?

Leads that look like spam are set aside in their own tab, so you can check them without cluttering your inbox.

Can I change the pipeline stages?

Yes. The pipeline starts with 7 stages. You can rename them, change their colors, and put them in a different order.

Works together

Pairs well with

  • Customer CRMCustomer profiles and full history
  • Estimates & invoicingEstimates, invoices, and follow-ups
  • Reports & insightsRevenue, jobs, and team performance
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