Grow
After each job, Asteri sends the customer your review link by text, email, or both, on the timing you choose. Connect your Google Business Profile to answer reviews, post updates, and see how customers find you, all from Asteri.
Review request
Hi Dana, thanks for choosing Brightline Carpet Care today! If you have a minute, we’d love a review:
g.page/brightline/review
What you get
Set it up once. Every finished job can bring in a new review from then on.
When a job is marked complete, Asteri sends the review request for you.
Pick how customers get the request. Asteri uses the phone number or email on file.
Send it right away or wait up to 72 hours, so the request arrives at a good moment.
Send customers to your Google review page or any other review site you choose.
Asteri won’t ask the same customer twice within 30 days, and it skips customers who asked not to be contacted.
Your crew sees an “Ask for a review” switch when they complete a job, so they can skip it when it isn’t the right time.
Add your review link to the message customers get when their job is done.
Add a review request step to any automation workflow.
Set it once
Turn on review requests, choose text, email, or both, and set how long to wait after a job. From then on, every completed job can bring in a review.
Review requests
Send by
Wait after the job
Review link
g.page/brightline/review
Add to completion messages
Include the link in your job-complete message
In the field
When a technician completes a job, an “Ask for a review” switch is already on. If the visit didn’t go well, they can turn it off before they finish.
Complete job
Checklist done
Ask for a review
Send your saved review link after this job.
Google Business Profile
Connect your Google Business Profile and your reviews show up in Asteri. Reply in a few clicks, start from a reply Asteri suggests, or let Asteri answer 5-star reviews for you.
Google reviews
Maria L.
★★★★★The crew was on time and our carpets look brand new. Will book again!
Suggested reply
Thank you, Maria! We’re so glad the carpets came out great. See you next time.
Google Business Profile
Share news, events, and offers on your Google profile without leaving Asteri, and see how many people found you on Google Search and Maps.
Google performance
Search views
Maps views
Call clicks
Website clicks
Spring carpet special
Offer post · scheduled for Monday
How it works
Paste your Google review link, or any review page you use.
Pick text, email, or both, and how long to wait after a job.
Your crew completes the job, with the review switch on.
The customer gets your link at the time you chose.
Questions
After a job is marked complete, on the delay you choose, from right away up to 72 hours later.
No. Asteri won’t send the same customer a review request more than once within 30 days, and it skips customers who asked not to be contacted.
Any. Paste your Google review link, or a link to any other review page you want customers to use.
Yes. The job completion screen has an “Ask for a review” switch. Turn it off to skip the request for that job.
Yes. Connect your Google Business Profile, and you can read and reply to reviews in Asteri. Asteri can suggest a reply, and you can turn on automatic replies for 5-star reviews or for every review.
Yes. Add a review request step to any automation workflow, alongside your other texts and emails.