Communicate
The Owners Lounge is a shared room inside Asteri where owners and admins of service businesses trade advice, answer each other’s questions, and pass along work they can’t take.
Owners Lounge
Rachel K. · Summit Carpet Care
How are you all handling price increases with repeat customers this year?
Dave O. · Clearview Windows
Sent a letter 60 days ahead and offered to lock the old price for annual plans. Almost nobody left.
Luis M. · Green Acre Lawn
Same here. Giving notice early made all the difference.
You can send one message every 5 seconds. Reports are reviewed by the Asteri team.
What’s inside
Ask how others price, hire, and handle slow seasons, and help the next owner with what you’ve learned.
Owners and admins from Asteri businesses post in one room. Every name shows with the business it belongs to.
Click a name to message that owner privately. Only the two of you can see the conversation.
Post a lead without the customer’s contact details. Another owner asks for it, and you decide who gets it.
Find an old answer, a person, or a message you remember from one search box.
Harmful messages are stopped before they post, and Asteri moderators review reports and can remove members.
In the phone app, report a message to the Asteri team or block a member so you no longer see them.
In the phone app, browse a map of businesses that chose to list themselves, and message their owners.
Your customers, jobs, and numbers stay in your own account. Only what you post is shared.
Join the conversation from your desk or from the Asteri app.
Lead sharing
Share a lead you can’t take in the room or in a private message. Other owners see the service, area, and value, but not the customer’s phone, email, or address until you approve a request.
Shared lead
Tile and grout cleaning
Kitchen and two baths
Westfield area
Phone, email, and address shown after approval
Estimated value
Network map
In the Asteri phone app, browse a map of businesses that chose to list themselves. Search by business, city, or service, and open a profile to learn more about the owner.
Network map
Summit Carpet Care
Carpet and upholstery · Westfield area
Moderation
The lounge is for owners who want to help each other. Asteri keeps it that way with screening, slow mode, and moderators who review every report.
Keeping the room useful
Harmful messages
Stopped before they post
Slow mode
One message every 5 seconds
Report a message
Reviewed by Asteri moderators
Block a member
Hide their messages and direct messages
Questions
Owners and admins of businesses that use Asteri. Other people on your team, like technicians and office staff, can’t join it.
No. Only what you post in the lounge is shared. When you share a lead, the customer’s contact details stay hidden unless you approve a request for it.
The Asteri team. Moderators review reports, remove messages that break the rules, and can remove members from the lounge.
Yes. Click a member’s name to start a private conversation that only the two of you can see.
No. The Owners Lounge comes with Asteri for owners and admins at no extra charge.